The app allows registered GK ONE customers to receive Western Union remittances in their digital wallets with a 10-digit Money Transfer Control Number (MTCN) only. Customers can also add cash to their wallets at Western Union and select BillExpress locations across the island. He also added that users have been using the GK ONE app at their convenience, to receive remittances at any time of the day or night, “Since they can access the app 24 hours a day, they’re processing remittances on Saturdays or Sundays and even on holidays!” Approximately 69% of customers who try the GK ONE app, use it a second and a third time,” said Ebanks. “What has excited our team the most, is the number of repeat users. Fraser-Pryce is flanked by L-R: Rickardo Ebanks, Chief Digital Officer Annalise Harewood, Regional Manager, Digital Operations, GraceKennedy Money Services Margaret Campbell, Chief Operating Officer, GraceKennedy Money Service and Steven Whittingham, Deputy CEO, GraceKennedy Financial Group. For our team, it is validation that we have a product that adds value for customers.” GraceKennedy Brand Ambassador and face of the GK ONE pre-paid Visa Debit Card, Olympian and World Champion Shelly–Ann Fraser – Pryce posed with company executives at the GK ONE digital store at GraceKennedy’s Corporate headquarters. We are excited to have achieved the significant milestone of J$290 million in remittances paid out via the app. Since then, there has been a steady increase in the volume of Western Union remittances being received through the app by its users. The GK ONE app boasts several features, including a digital wallet, and a free companion pre-paid card which can be used anywhere Visa is accepted locally, online, or abroad.Īccording to GraceKennedy’s Chief Digital Officer Rickardo Ebanks, customers have loved the app from day one, “When we launched the GK ONE app in November last year, our customers were delighted with the new product and started using it immediately. GK ONE, the new mobile app from GraceKennedy, has received over J$290 million in Western Union remittances since its launch in November 2022.
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